We love when you call in to The Bert Show…and Producer Davi’s on the front lines when it comes to answering phones!. She’s about to school you on just *how* to do it. #Phones101

If you don’t follow these rules, she will find you.

But apparently, those weren’t enough – we’ve got to come back MORE tips, but while we’re telling you how to not screw up phones, we screwed it up.